[Resolved] Cpp Assistance Service Pvt. Ltd. — Card protection scheme

Surajit Das

from Srinagar, Jammu and Kashmir

Address:

Gurgaon, Haryana, 743165

I have mail (On[protected],[protected] and[protected] several times to cpp assistance service pvt. Ltd. Not to activate cppas pvt. Ltd. Membership and not charge my credit card for membership charge. But cpp didn't consider my request and send me membership no. Ia2662769. Also cpp charge my credit card of rs. 1999/-. My phone no. [protected]. This type of wrong transaction i am not expecting from cpp. Please send them reminder and give my money back.

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Mar 17, 2018

Complaint marked as Resolved

Jul 26, 2017

Updated by Surajit Das CPP Assistance Services (P) Ltd. provided complimentary fraud protection against frauds on cards. But it is surprise to know that they sell their plan which is a great fraud. Several times I mail them but they did not accept my request and activate Card Protection Plan. It is also very strange behavior of SBI Credit Card that SBI Card deduct Rs. 1999/- without any consent to me.

Sep 08, 2017

Verified Support

Feb 13, 2018

CPP Group India Customer Care's response Dear Customer,

This communication is with reference to our discussion on 09/02/2018 for your membership IA2662769.

We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team