[Resolved] CPP Group India — Card protection Plan - Cancellation of membership | |
I have been trying to cancel my current membership and prevent renewal of my membership -due on 10th Oct 2021. I have been trying to reach out to the company through the mail id Provided in their web page, but the mail bounces back saying that such a mail id doesnt exist(cppindia.[protected]@cpp.co.uk). The toll free number provided[protected] the customer care executive doesnt answer the call. The website does not even provide a direct link to cancel the membership. I am hereby placing on record that, i vivek viswanath, with membership no IA5308572, DOES NOT WANT ANY RENEWAL of the membership and that i want a confirmation by mail regarding the cancellation of my membership and that i will not be billed for renewal on my credit card. I am attaching the photos of the web page mentioning the mail id, a snippet of the mail i received( bounced mail) Kindly look into the matter. The difficulty that i am finding to cancel the membership, makes me feel that i am dealing with some sort of fraudulent company. Was this information helpful? | |
Nov 12, 2021 Complaint marked as Resolved CPP Group India customer support has been notified about the posted complaint. Verified Support Oct 12, 2021 CPP Group India Customer Care's response Dear Sir / Madam, We have tried to contact you on the contact numbers registered with us, however, unable to connect with you We wish to confirm to you that your membership no IA5308572 is valid till 10/10//2021 and will not be renewed as per your request. We thank you for being part of CPP. Assuring you of our best services at all times. Regards CPP Team | |
Add a Comment | |
87%
Complaints
463
Pending
45
Resolved
391
+91 92 1244 4000
Ground Floor, Wing – A, Golf View Corporate Tower – A, Golf Course Road, Sector – 42, Gurgaon, Haryana, India - 122002
View all CPP Group India contact information
Post your Comment