[Resolved] CPP Group India — I'm complaining about my mobile insurance claim | |
Like bollywood movie "omg" they are rejects my mobile claim one silly reason. They are asking job sheet number but service center not providing that. When i asked about that to bajaj agent he says "rules are changed now". Bajaj and cpp and vivo no one solve my problem. As a lower middle class person i suffered by them. And now i want complaint against cop, bajaj, vivo. I send my damaged mobile to cpp they can check what happened to my mobile but why are you people asking for job sheet number. Was this information helpful? | |
Dec 26, 2019 Complaint marked as Resolved CPP Group India customer support has been notified about the posted complaint. Verified Support Nov 25, 2019 CPP Group India Customer Care's response Dear Customer, Request you to please share your CPP Membership number and contact details. This will help us in resolving your query. Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance. Regards, CPP Team | |
 2 Comments | |
Comments
I have called customer care & mailed for cancellation of card protection plan that is started one week ago by mistake. Rs 1699 is already deducted from my card for that. But executive do not cancel it immediately rather he is telling to cancel it on renewal day so that i dont get the refund.
Please cancel the membership id:-IA8287561
Please cancel the membership id:-IA8287561
CPP Group India Customer Care's response, Mar 2, 2020
Verified Support
Dear Customer,
We have tried to contact you on the registered contact number however, we have not been able to connect with you.
Request you to please contact us on our 24 hour helpline numbers –1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for your query related to CPP Card Protection Plan.
Assuring you of our best services at all times.
Regards,
CPP Team
We have tried to contact you on the registered contact number however, we have not been able to connect with you.
Request you to please contact us on our 24 hour helpline numbers –1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for your query related to CPP Card Protection Plan.
Assuring you of our best services at all times.
Regards,
CPP Team
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[protected]
And no use talk with your costumer care.
We have tried to contact you on the contact numbers registered with us for your membership IM1580382, however, we have not been able to connect with you.
Request you to please contact us on our helpline numbers – 18004193030 (toll-free) or 18602583030, between 11 AM – 9 PM, for your query related to CPP Fonesafe
Assuring you of our best services at all times.
Regards,
CPP Team