[Resolved] CPP Group India — Refund of cancelled membership fee of Rs. 3199 not yet received | |
I had cancelled my membership for SBI credit card on 26th October 2020. My membership number for the same is IAA353270. I had contacted the customer care and they had told me wait for 7 working days but till today (9th November, 2020), I have not received any refund. They had assured me that refund will be posted to my payment account but no such action has been done yet. So, refund my amount of Rs. 3199 that has been charged for the membership as quickly has possible. Below I am attaching the mail that I have received confirming about membership cancellation and refund of the fee. Also I am attaching the screenshot my statement where the charge is shown. Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved CPP Group India customer support has been notified about the posted complaint. Verified Support Dec 01, 2020 CPP Group India Customer Care's response Dear Customer, We have tried to contact you on the contact numbers registered with us, however unable to connect with you. We wish to inform you that SBI cards has confirmed that your refund has been credited in your SBI credit card account. We would request you to check your bank statement for refund details. Regards CPP Team | |
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