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CPP Group India — Service request rejected

Dear sir,

We bough refrigerator through bajaj finance and also bought insurance with this. Now recently refrigerator is not working properly. Then we have registered the complaint. After the technician visited took the pc chip of refrigerator, said the chip is burnt, it will replace once he received. After 3 days we called him he said it is repudiated.

Sir, we don't know what are the exclusions and terms conditions in insurance, the person also not explained at the time of buying.

So please do the needful.
Service request rejected
Service request rejected
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Mar 18, 2021

Complaint Status

CPP Group India customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2021
CPP Group India Customer Care's response
Dear Customer,

We would request you to mention the correct CPP membership number and contact details as we are unable to find membership from the given details. This will help us in resolving your query.

Please contact us on our help line number between 11 AM – 9 PM at [protected] (toll-free) or [protected] for any further assistance.

Regards,

CPP Team
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    CPP Group India
    Customer Care Service
    Customer satisfaction rating
    76%
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    CPP Group India Phone
    +91 92 1244 4000
    CPP Group India Address
    Ground Floor, Wing – A, Golf View Corporate Tower – A, Golf Course Road, Sector – 42, Gurgaon, Haryana, India - 122002
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