[Resolved]  CPP Group India — : unauthenticated/ fraudulently amount deduction in the bank account

Address:Jalaun, Uttar Pradesh, 285001

Mrs. Premlata paliwal w/o roopchandra paliwal is holding sbi account no. [protected], and in the same account she is holding a credit card, that the credit card and the sbi account have registered mob no. Of the mr. Roopchandra paliwal (Husband) i. E. [protected].

As we know, that any transaction, updation in account or in credit card requires consent (Orally / written) from mrs. Prem lata paliwal as she is owner of the account and credit card.

One day mr. Roopchandra paliwal received call from cpp (Card protection plan) to sell card protection plan to mrs. Prem lata paliwal for her credit card. He (Roopram paliwal) refused the same.

On the date 7th fab 2018, 12th march and the 7th april 2018 amount 289.41, 59, 288.86 and 878.30 respectively deducted from the credit card account by fraud, mischievous, without taking consent and in absence of knowledge of the credit card holder (Mrs. Premlata paliwal).

Even, cpp sells team do not have single words with actual owner of the credit card holder, without the consent and awareness of the credit card and account holder that amount has been deducted.
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Aug 10, 2018
Complaint marked as Resolved 
CPP Group India customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2018
CPP Group India Customer Care's response
Dear Customer,

This communication is with reference to our discussion on 04/07/2018 for your membership IA3397575.

We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team
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