ADVERTISEMENT

[Resolved]  CPP Group India — unauthorized creation of cpp membership from icici bank

On feb 26, i received first email from cpp. I ignored thinking someone used my email id and maybe a harmless thing. Today i received second email with a pdf of membership and having all the personal details.

I just want to make it clear, i did not order it and i don't want it. I called cpp customer care and they asked me to verify the information. I was forced to tell, anyway they already have everything in their system. The guy said it is activated on behalf of icici and when i told them to cancel it, he said he can't cancel it.

It is clearly seems that icici is selling my information without my consent and the cpp is not ready to cancel my card.

"i don't need this service and neither i asked for it."

Please help to address to close the cpp account. If you need any additionial information, let me know.
Was this information helpful?
No (0)
Yes (0)
Apr 6, 2020
Complaint marked as Resolved 
Mar 01, 2020

Complaint Status

CPP Group India customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2020
CPP Group India Customer Care's response
Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards,
CPP Team
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    CPP Group India
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    341
    Pending
    87
    Resolved
    234
    CPP Group India Phone
    +91 92 1244 4000
    CPP Group India Address
    Ground Floor, Wing – A, Golf View Corporate Tower – A, Golf Course Road, Sector – 42, Gurgaon, Haryana, India - 122002
    View Full Information
    ADVERTISEMENT