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[Resolved]  CPP Group India — welcome kit and no document received

I want to cancel my CPP plan as customer care executive is neither replying nor sending any documents for my CPP plan which is misguided by executive and triggered.I want to stop this plan in urgent.I have send so many emails and calls but customer care is so unresponsive.I want to get cancelled confirmation of this policy as it Is auto debited from my icici bank account.ICICI bank branch motikhavdi is not supporting me in this regard

Details
Policy Number:IA1565234
Name:Alok singha
Registered Mobile number:[protected]
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Dec 13, 2018
Complaint marked as Resolved 
CPP Group India customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2018
CPP Group India Customer Care's response Dear Customer,

This communication is with reference to our discussion on 29/10/2018 for your membership IA1565234.
We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team
Nov 01, 2018
Updated by Pankaj parasar I have received no phone call, neither resolution.Infact i have called customer care and cancelled my plan but i doubt wheather it is cancelled sure or not.No email received from CPP india till now inspite escalating upto
higher level.Within 3 months they are saying that letter had been sentto your address and docket number is not avaliable with then.Stop this kind of fraudster activity or else i have to suit a notice for same
Verified Support
Nov 12, 2018
CPP Group India Customer Care's response Dear Customer,

We have tried to contact you on the registered contact number for your membership IA1565234 however, we have not been able to connect with you.

Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for your query related to CPP Card Protection Plan.

Assuring you of our best services at all times.

Regards,
CPP Team
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