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Cred — Credit card payment

My SBI card total bill 44860 I paid amount rs 22000 before due date but amount not received my credit card available balance.what can I do?I paid the cash way to CRED app
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    No 1198, 3rd Floor, Salarpuria Emporium, , 1199, 100 Feet Rd, Indiranagar, , Bengaluru 560038, India
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