[Resolved] Kotak Pvr Credit Card — Not giving PVR coupons

ashokec

from Surat, Gujarat

Address:

Karnataka

I am supposed to get two free PVR movie ticket coupons if I spend more than 15000 in PVR credit card.
I got it in the first month, that was Nov 2012. But from the subsequent months they are giving only one coupon instead of two.
i.e. Three coupons are not given.
I have contacted customer care multiple times and always they keep asking me to wait a few days.
But they never come back.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Kotak Mahindra Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir,

Apologies for the unsatisfactory experience faced. In order to asist you in a better manner, we rquest you to please write to solutions.[protected]@kotak.com providing your Contact # / Account # / Card # along with your concerns enabling our bank official to investigate the matter and address all your concerns to your satisfaction.

Assuring you of our best services at all times.

Thanks and regards,
Kotak Support Team.