Kotak Mahindra Bank Complaints & Reviews

मै महेश चन्द्र बाहेती स्वतंत्रता सेनानी का पुत्र हू मेरे पिताजी ने भी जब तक जिन्दा रहे किसी भी देश के दुश्मन के आगे सिर नही झुकाया मै भी अन्याय को कभी नही सहन करुँगा जब तक जीँऊगा सच्चाई व न्याय के लिये प्रयास करुँगा।
कोटक बैंक महिन्द्रा बैंक द्वारा मुझे माह 31 मार्च 2009 मे कोटक स्मार्ट एडवान्टेज नाम से योजना मे निवेश करने हेतु प्रस्ताव किया तथा निवेश किये जाने से पुर्व मुझे पुर्ण विश्वास एवं भरोसा दिलाया कि इस योजना मे मेरे द्वारा निवेशित की जाने वाला धन प्रिमियम सुरक्षित है तथा कोटक महिन्द्रा बैंक अपनी सहभागी कम्पनी कोटक लाईफ़ इंस्योरेंश के द्वारा इस योजना कॊ संचालित एव निवेशित किये जाने वाले धन को व्यवस्थित करेगी कोटक महिन्द्रा बैंक तथा कोटक लाइफ़ इन्श्योरेंस कंपनी के विभिन्न पदाधिकारीयो के द्वारा यथा उपेन्द्र वशिष्ठ, अनुपम सिंघवी ,संदीप शोरानी, चिरंतन कोठारी,एवम अन्यो द्वारा मुझे पुर्ण विश्वास एवम भरोसा दिलाये जाने एवं तथा निवेशित किये जाने वाले किश्तो यथा प्रथम प्रिमियम दो लाख एवम आगामी दो वार्षिक किश्तॊ मे पचास हजार से कम निवेशित किये जाने की योजना बताई तथा कथन किया कि उक्त आगामी दोनो प्रिमियम आपके खाते से इ सी एस द्वारा निवेशित किये जायेगे बैंक अधिकारी प्रतिनिधियो तथा सहायक बीमा कंपनी के कर्मचारीयो, अधिकारीयो द्वारा पुर्ण विश्वास एवं भरोसा दिलाये जाने पर मेरे द्वारा कोटक कंपनी की उपरोक्त योजना मे धन निवेशित किया गया तथा छपे हुए खाली फ़ार्म पर मेरे हस्ताक्षर कराये गये तथा प्रथम प्रिमियम की राशि रुपये दो लाख अदा किये गये तत्पश्चात मुझे बैंक द्वारा भेजी बीमा पोलिसी प्राप्त हुई बीमा पालिसी प्राप्त होने पर उस मे दर्ज विरोधाभासी तथ्यो तथा प्रिमियम के भुगतान की किश्तॊ मे गलत तथा मुझे प्रस्तावित तथ्यो से विपरित शर्तो के लिखे होने की सुचना एव प्रतिकार कोटक अधिकारियो तथा योजना प्रस्ताव करने वाले बैंक अधिकारियो यथा उप्रेन्द्र वशिष्ठ, अनुपम सिघंवी,संदिप शोरानी, चिरन्तन कोठारी को किये जाने पर उक्त सभी ने यही आश्वासन एव विश्वास दिलाया तथा बताया गया कि उक्त प्रस्ताव योजना वेसी ही है जैसी उनके द्वारा मुझे निवेशित किये जाने से पुर्व बताई तथा प्रस्तावित की थी पालिसी दस्तावेज मे सशोधन शीघ्र ही करवाने का मुझे भरोसा विश्वास दिलाया मगर अफ़सोस अभी तक मुझे सशॊधित यथा मुझे प्रस्तावित किये अनुसार दस्तावेज प्राप्त नही हुआ है। इस षडयंत्र मे मेरे द्वारा दिया चेक, विभिन्न पत्र तक बैंक अधिकारीयो द्वारा मुकरा जा रहा है। मेरे द्वारा जो भुगतान आदेश दिया गया था उक्त भुगतान आदेश ”कोटक लाइफ़ इंश्योरेस” स्थान ”जोधपुर” के नाम से दिया गया था मगर भुगतान किस प्रकार से किसी अन्य नाम से संचालित होने वाली कम्पनी के खाते मे किया गया कई बार इसकी बैंक से जानकारी मागने पर आज तक अपने अपराध को छुपाने के उदेश्य से बताया तक नही गया है।
यदि मेरे नाम का कोई चेक हो तथा अगर उसमे एक अक्षर का भी फ़र्क हो तो बैंक मुझे कहती है की आप चेक का भुगतान नही ले सकते तो उक्त भुगतान आदेश ”कोटक लाइफ़ इंश्योरेस” स्थान ”जोधपुर” अन्यत्र करना षडयंत्र पुर्वक किया गया अपराध है।
कोटक द्वारा जारी पत्र प्रस्ताव की प्रतिया पुरे कोटक समुह के सभी अधिकारीयो यथा के वी एस मेनन उदय कोटक सुरेश अग्रवाल सतीश राजा राम,सरिका प्रसाद, एन वेंकेटेश गीरी,विराट दिवान जी, बिना चन्दरन,महेश बाला, चिन्तन बैध्य, शंकर आर्चाय ,ठाकुर भास्कर सहित प्रत्येक निर्देशक सदस्य को भेजी जा चुकी है कई बार विभिन्न अधिकारीयो के साथ मामला सुलटाने के नाम पर वार्ता रुबरु , फ़ोन पर भी की गई मगर अभी तक का अनुभव यही रहा है की कोटक का मकसद तथा जैसा अनुपम भार्गव ने बेहद गर्वोक्ति तथा माननीय न्यायालयो के बारे मे भद्दी टिप्पणी करते हुए कहा की कोई हमारा कुछ नही बिगाड सकता है कोटक की पालिसी यही है की एक बार हम कर्मचारीयो के जरिये किसी भी प्रकार से येन केन प्रकेरेण तरिके से बैच देते है फ़िर कोई हमारा कुछ नही बिगाड सकता है एसा नही है की कोटक के निर्देशक मण्डल कॊ पता नही है सभी को पुरे प्रकरण का पता है सभी को मेरे द्वारा पुर्ण सबुत यथा विडियो रिकार्ड एवम फ़ोन रिकार्ड तक भेजे जा चुके है मगर लगता है की अनुपम भार्गव का कहना सही है पुरा निर्देशक मण्डल इस प्रकार से आम जनता के साथ ठगी मे संरचित रुप से परोक्ष रुप से सम्मिलित रहता है यही नही लिखित मे सुचित्रा एन पुजारी द्वारा स्विकार भी किया गया है की कोटक के अधिकारियो द्वारा गलत रुप से गलत तथ्यो के मिथ्या एवम सब्ज बागी वर्णन पुर्वक मुझ सहित अन्य लोगो को पालिसी दी गई है वेलकम काल के दोरान ही कोटक कॊ इस समुची ठगी की जानकारी हो गई थी मगर जैसा की अनुपम भार्गव की गर्वोक्ति सही है मुझ जैसे मजदुरी करने वाले के साथ ठगी कारित की गई।
अनुपम भार्गव ने स्वय मुझे जो प्रिमियम मे कटोती का जो पत्र तत्समय शाखा प्रबधक उपेन्द्र वशिष्ठ द्वारा जारी किया गया था को फ़ाडने के उदेश्य से षडयंत्र पुर्वक देखकर वेरी फ़ाई करने का बोलकर अन्य निवेशक सुरेश डागा के घर पर आकर वेरी फ़ाई भी किया गया। उसका फ़ाडने का उदेश्य सफ़ल नही हो सका क्यो की मै विडियो रिकार्डिग कर रहा था।
सतीश राजा राम के साथ हुई मिटिंग मे भी सतीश राजा राम एवम अन्य अधिकारीयो ने माना की था की हमारे साथ ठगी के उदेश्य से ही कपटपुर्वक झुठ बोलकर यह पालिसी दी गई।
मुझ तक जो भी सबुत रहे है उन सभी का सार यही रहा है की कोटक समुह के रुप मे स्वय को दर्शित करते हुए धोखा घडी कारित की गई है।
31मार्च 2009 से पालिसी मेरे पास आने तथा वेलकम काल पर सच्चाई के प्रति सन्देह होने पर मेरे द्वारा लगातार उपेन्द्र वशिष्ठ अनुपम सिंघवी, चिरंतन, अनुपम भार्गब, राहुल जैन, मुकेश चोधरी, सन्दीप सोरानी,
एवम अन्य उच्चाधिकारियो निर्देशक मण्डल पदाधिकारियो से लगातार सम्पर्क किया तथा बारम्बार मुझे न्याय की गुहार की जाती रही है मगर सत्य यही लग रहा है की अनुपम भार्गव की गर्वोक्ति को पुरे कोटक समुह का पुर्ण समर्थन है सायोगिकता है। उक्त मींटिगो की भी विडियो रिकार्डिंग भी कोटक को दी जा चुकी है।
वेलकम काल के दोरान ही मेरे द्वारा समुची सचाई को बता दिया गया था तथा अनुपम सिंघवी से भी बात करवा दी गई थी तथा मेरे द्वारा बारम्बार वेलकम काल की रिकार्डिंग की मांग किये जाने के बावजुद पारर्दिशता कॊ दरकिनार करते हुए सबुतो को छिपाकर कोटक समुह अपनी धोखा घडी को येन केन प्रकेरेण दबाने की कोशिश कर रहा है। बारम्बार माँग किये जाने के बावजुद अपने अपराध को छुपाने के उदेश्य से अभी तक मुझे नही दी गई है। यही नही अपने अपराध कॊ छुपाने के लिये कुट रचित दस्तावेज भी तैयार किये है।
यद्दपि मै मजदुरी कर जीवन यापन करता हु तथा मेरी सालाना आमदनी यदि मुझे पुरे साल अधिकतम दिनो मे काम मिले तो लगभग सवा लाख, डेढ लाख तक मिलती है जिसके आयकर के रिर्टन की प्रति भी खाली फ़ार्म पर हस्ताक्षर कराते समय मुझ से उक्त बैंक अधिकारीयो द्वारा लिये गये। यह भी समझ से परे है की जब मेरी सालाना आमदनी यदि मुझे पुरे साल अधिकतम दिनो तक काम मिले तो लगभग सवा लाख, डेढ लाख तक मिलती है प्रतिवर्ष दो लाख प्रिमियम की पालिसी कोई अन्य बीमा कंपनी नही दे सकता है तो कोटक महिन्द्रा ने कैसे जारी कर दी। पुरे वर्ष मजदुरी नोकरी करने पर जो मजदुरी मिलती है उसी मे मुझे खाना, कपडे का ख्रर्च निकालने के बाद जो बचेगा वही तो मै बचत के रुप मे कही जमा करवा पाऊँगा या कही से उधार लाकर जमा कराउँगा। और कोन मुझे उधार देगा की मुझे कोटक को दो लाख देने है जिसकी वापसी संदेहास्पद है। यही नही राजस्थान राज्य सरकार कॊ नुकसानकारित करने तथा स्टाम्प ड्युटी की चोरी करते हुए जोधपुर के निवासी ,जोधपुर मे धन प्राप्त करने के बावजुद, तथा जोधपुर मे ही सम्पुर्ण कागजी कार्यवाही करने के बावजुद राजस्थान राज्य सरकार कॊ स्टाम्प ड्युटी तक नही अदा की है।
जिसका कारण अनुपम भार्गव ने बताया की यदि किसी को क्लेम करना पडे तो मुम्बई मे हमारी कम्पनी आराम से "रगड" सकती है।
इस बारे मे पडताल करने पर पता चला की बैंक के अधिकारीयो ने गलत रुप से मुझे मार्च 2009 मै जिसके यहा पर मजदुरी-नोकरी करता था तथा उस फ़र्म का खाता भी कोटक बैंक मे है उक्त फ़र्म एस एस इण्डस्ट्रीज का मुझे भागीदार बता कर यह पालिसी जारी की गई है यानि बस चलता तो मुझे कही का राजाधिराज महाराजा बता कर बस पालिसी देनी थी। यही नही अपने अपराध कॊ छुपाने के लिये कुट रचित दस्तावेज भी तैयार कर मुझे व्यापार मे घाटा होना तक बता दिया।
अनुपम सिंघवी द्वारा अपनी टीम यानि उच्चाधिकारीयो लिखे पत्र मे भी उक्त सच्चाई कॊ स्पष्ठ रुपसे स्विकारा है।
सरथ राज शेटटी द्वारा भी तमाम तत्थो की पुष्ठी की गई है। शुक्र है की वेलकम काल से मुझे सन्देह हो गया तथा मेने ऑडियो विडियो रिकार्ड तथा लिखित मे प्रत्येक आपत्ति करने का सुझाव मान लिया अन्यथा मै अपनी सच्चाई का क्या करता।
मगर मै एक स्वतंत्रता सेनानी का पुत्र हू मेरे पिताजी ने भी जब तक जिन्दा रहे किसी भी देश के दुश्मन के आगे सिर नही झुकाया मै भी अन्याय को कभी नही सहन करुँगा जब तक जीँऊगा सच्चाई व न्याय के लिये प्रयास करुँगा।

Sir,

With reference to the above mentioned subject, I want to attract your kind attention towards fraudulent behavior of some notorious persons who are swindling the innocent people by investing their money in various Private Life Insurance Companies. I am also a victim of this concoction.

On 15 November. 2011, when I was posted in Rewa (M.P.), an unknown person contacted me over cell phone. He introduced himself as “Rishabh Sharma ([protected])”, Head, Logging department, IRDA, New Delhi. He told that a benefit of Rs.137000/- had been declared on my ongoing ICICI Prudential Life policy. I ignored his call. Then he again called me and reminded me that some other person from his department had informed me two month back about this offer but I had rejected. Now an agent of some Insurance Company is going to claim for this offer because you have given him signed authority letter. Firstly I doubted him so he took me in conference and make me talk to his senior officer Mr. R.K. Desai ([protected]) at IRDA Bangalore. Who confirmed that the call was being made from IRDA only. Mr. Rishabh Sharma then added that “You can still claim for the benefit. But for this you have to purchase a policy of Rs.40000/- from any one of following Insurance Companies but remember tomorrow is last day for claim”.

1. Kotak Life Insurance
2. Birla Sun Life Insurance
3. HDFC Life
4. TATA AIG
5. Bharati AXA Life.

He assured that the invested money (Rs.40000/-) will be credited back in my a/c with above mentioned benefit of Rs.137000/- after 72 days. I agreed and next day Mr. Anand Shrivastava ([protected]) from Kotak Life Insurance visited me, completed formalities and collected the cheque of Rs.40000.00 on behalf of Kotak Life Insurance.

I got transferred to Varanasi(U.P.) and joined my duties at Varanasi on 21 November, 2011. Mr. Rishabh Sharma pursued me once again in second week of January’2012 and misled me to purchase one more policy from Kotak Life Insurance of Rs.99999.

On 15 May, 2012, when 72 days period completed, Sameer Malhotra ([protected]) , who was telling himself from IRDA fund department, rang me and said that the benefit which was committed by Mr. Rishabh Sharma Is ready to be credited in your account against the policies purchased by you. He demanded for BTC (Benefit Transfer Code) and Bank a/c number. I informed him that I have no BTC. Then he suggested me to contact my proposer i.e. Mr. Rishabh Sharma. I dialed Rishabh Sharma and demanded for BTC. Then he told me to further invest Rs.56000.00 to get BTC. Nothing to say how hard I faced arranging the money for all above mentioned policies the details of those are as following:

1. Policy name- Kotak Capital Multiplier Plan (UIN-107N011V01), Policy No. 02407308, Date of Commencement. 17.11.2011, Premium amount 40000.00, Policy Holder – Shashi Prabha Singh

2. Policy name- Kotak Assured Income Plan (UIN-107N069V01), Policy No. 02437850, Date of Commencement. 20.01.2012, Premium amount 99999.00, Policy Holder – Shashi Prabha Singh


After that Mr. Rishabh Sharma never responded my call. On 17 June, 2012 I received a call from Mr. Abhinav Kashyap ([protected]). He told that he is assistant of Rishabh Sharma. He said that the process to get the BTC went waste because you had not invested the money in desired amount. Rishabh Sharma is not available in New Delhi due to family problem. All pending files of benefit distribution are being forwarded towards RBI to be finalized. He demanded money in cash along with photocopy of PAN card, address proof & saving bank a/c no. through First Flight Courier at the address D/1092, Sector 63, Noida addressing to Mr. Sanjeev Kothari. Since I had invested a huge amount and did not want to lose that amount so I sent money in cash too at the desired address to invest in the policy.

On 29 June, 2012 Abhinav Kashyap further demanded money in cash by courier. But it was quite enough and was intolerable for me. I browse the net and felt very shocking to see that a number of such type of complaints including the complaint by Mr. Achal Tiwari, Lucknow were already lodged to IRDA. I enquired about the address at which courier was dispatched and found that also was fake. I trusted Rishabh Sharma & his ally in the name of IRDA but they with the conspiracy of Kotak Life Insurance Company Officials/Agents defrauded me and looted my hard earned money. I discussed with Abhinav Kashyap in detail over cell phone and recorded his voice. Two voice recordings in which he has accepted the receipt of the cash amount through courier are being attached with this for kind information.

The different land line and cell phones used in this cheating are as under.

Land Line Nos.
1.[protected], [protected], [protected], [protected], [protected], [protected]

Cell phone nos.
1.Rishabh Sharma – [protected], [protected], [protected]
2.R.K. Desai – [protected]
3. Sameer Malhotra – [protected]
4. Abhinav Kashyap – [protected]
5. Amit Agrawal – [protected]
6. Akhilesh Mitra – [protected]

As I mentioned earlier above mentioned investments have been made by conspiracy of Kotak Life Insurance Company and Agencies concerned. Because just after each call of Rishabh Sharma I received a call from Life Insurance Company agents / representatives stating that “It is informed by our H.Q. that you want to purchase a policy from our company. We are sending our representative for the formalities on such and such time”.

Since I have other liabilities and am not in position to pay such a huge amount as annual premium. Therefore I request you to kindly cancel both policies and recoup the invested money to me at the earliest and to take a strong action against the criminals involved in this racketeering in the name of IRDA in order to avoid further cheating with any other innocent in future. Otherwise I will be bounded to lodge FIR against the company representatives & agency concerned.


Thanks & regards

-A.B. Singh, Scientist-D
NIC, Commissioner Office
Varanasi(U.P.)
Cell-[protected]
e-mail. singh.[protected]@nic.in


To,




Sub: - Regarding fraud & racketeering in the name of IRDA.

Sir,

With reference to the above mentioned subject, I want to attract your kind attention towards fraudulent behavior of some notorious persons who are swindling the innocent people by investing their money in various Private Life Insurance Companies. I am also a victim of this concoction.

An unknown person contacted me over cell phone. He introduced himself as “Nitin Bhardwaj([protected])”, Head, Logging department, IRDA, New Delhi. He told that a benefit of Rs.185000/- had been declared on my ongoing ICICI Prudential Life policy. I ignored his call. Then he again called me and reminded me that some other person from his department had informed me two month back about this offer but I had rejected. Now an agent of some Insurance Company is going to claim for this offer because you have given him signed authority letter. Firstly I doubted him so he took me in conference and make me talk to his senior officer Mr. Rishabh Tripathi ([protected]) at IRDA Bangalore. Who confirmed that the call was being made from IRDA only. Mr. Rishabh Sharma then added that “You can still claim for the benefit. But for this you have to purchase a policy of Rs.35000/- from any one of following Insurance Companies but remember tomorrow is last day for claim”.

1. Kotak Life Insurance
2. Birla Sun Life Insurance
3. HDFC Life
4. TATA AIG
5. Bharati AXA Life.

He assured that the invested money (Rs.35000/-) will be credited back in my a/c with above mentioned benefit of Rs.185000/- after 72 days. I agreed and next day Mr. Ganshyam ([protected]) from Kotak Life Insurance visited me, completed formalities and collected the cheque of Rs.35000.00 on behalf of Kotak Life Insurance.

Same day After,Mr. Rishabh Sharma pursued me once again in second week of October ’2011 and misled me to purchase one more policy from Kotak Life Insurance of Rs.45000 Then release benefit 3.5 lakh with is 60days.


On 15 April, 2012, when 72 days period completed, Anurag Gupta ([protected]) , who was telling himself from IRDA fund department, rang me and said that the benefit which was committed by Mr. Rishabh Tripathi Is ready to be credited in your account against the policies purchased by you. He demanded for BTC (Benefit Transfer Code) and Bank a/c number. I informed him that I have no BTC. Then he suggested me to contact my proposer i.e. Mr. Rishabh Sharma. I dialed Rishabh Sharma and demanded for BTC. Then he told me to further invest Rs.30000.00 to get BTC. Nothing to say how hard I faced arranging the money for all above mentioned policies the details of those are as following:

1. Policy name- Kotak Capital Multiplier Plan (UIN-107N011V01), Policy No. 02377267, Date of Commencement. 4.10.2011, Premium amount 35042.00, Policy Holder – Achal Kumar Teweri

2. Policy name- Kotak Assured Income Plan (UIN-107N069V01), Policy No. 02392606, Date of Commencement. 20/10/2011, Premium amount 45020.00, Policy Holder – Achal Kumar Tewari


After that Mr. Rishabh Tripathi never responded my call. On January, 2012 I received a call from Mr. Suresh Nair ([protected]). He told that he is assistant of Rishabh Tripathi. He said that the process to get the BTC went waste because you had not invested the money in desired amount. Rishabh Tripathi is not available in New Delhi due to family problem. All pending files of benefit distribution are being forwarded towards RBI to be finalized. He demanded money in cash along with photocopy of PAN card, address proof & saving bank a/c no. through First Flight Courier at the address D/1092, Sector 63, Noida addressing to Mr. Sanjeev Kothari. Since I had invested a huge amount and did not want to lose that amount so I sent money in cash too at the desired address to invest in the policy.

The different land line and cell phones used in this cheating are as under.


Cell phone nos.
1.Rishabh Tripathi – [protected]
2.Unknow - [protected]
3. Nitin Bhardwaj – [protected]
4. Suresh nair – [protected]
5. Anuraj Gupta – [protected]
6. Atul Pathak – [protected]
7 unknow- [protected]
8 Vikram Chauhan [protected],[protected]
9 Chakravarti [protected]
10 Anil Bakshi- [protected]
11 unknow [protected]
12 Agent Archana Jha [protected]
13 Kotak Employee [protected]
14 Kotak local Agent support [protected]


As I mentioned earlier above mentioned investments have been made by conspiracy of Kotak Life Insurance Company and Agencies concerned. Because just after each call of Rishabh Sharma I received a call from Life Insurance Company agents / representatives stating that “It is informed by our H.Q. that you want to purchase a policy from our company. We are sending our representative for the formalities on such and such time”.

Sir, I complain many time, But Kotak Company & agent say , “15 Day free looking period is gone, This is your choice policy continue or lapse.

Please help policy amt Refund & any action Fraud Agent & supporting person.

Thanks & regards

Achal Kumar Tewari
14/626 Murad Ali Lane
Nai basti
Lucknow

[protected]
[protected]@rediffmail.com

NEFT Charges without notice
Hi Kotak Bank Customer Service

I am holding a corporate Edge salary account with kotak bank . Initially the bank promised a whole lot of endorsements like better interests, free transactions and free transfer ,etc. I believe the motto has now changed and I believe now kotak bank doesn't understand the service that should be given to a corporate account holder , that they promise while opening the account.

I noticed that there was a charge deducted from account for an NEFT , I called the customer care and to my disappointment the customer service officer told that there are charges applicable for neft ,cash withdrawal, annual card charges etc that has been incorporated since october 1 ,2012 , without notifying the corporate customers in any mode(neither call nor email).

I called the customer service which went in vain .I have been facing issues since opening the account .

I need more clarifications on the same and need proper assistance from kotak side ,else I have to close this account with immediate effect .

Thank you
sanjib dey

I went through the url i.e. www.Kotak.Com , and found the following :

free electronic fund transfer

transfer funds to third party accounts in other banks, without drawing a demand draft or a cheque, by using our electronic fund transfer facility. With this facility you can save on demand draft making/Couriering charges and also transfer funds faster!

Hi I have a Savings bank account with Kotak its salary account which I am not using for the past 1 year, however I have maintained a lot of balance last year, and I deposited a cheque of rs.2070 rs on 01-Dec-12, but later I was able to withdraw only 1300 from my account they have deducted 700 rs without any reason and I am unable to contact customer care as well as its automated, pls help me to get my money back as its poor customer service from Kotak

I had purchased a Kotak Life Insurance policy (Smart Advantage Plan) from one Mr Dhiraj Singh (M: [protected]) of VServ, commencing 4 January 2010. I want to know the surrender value of the policy, having completed 3 years, the essential lock-in period.

Kotak Life Insurance has not been responding to my emails of 4 and 10 January 2013, to [protected]@kotak.com.

VServ contact Nos[protected] and the mobile No of Mr Singh are also not reachable. The Policy document mentions the Advisor as VServ Insurance Solution-New Delhi-DM-06.

Subhash Chandra Rastogi
M: [protected]

Hi

My Name is Arun Kumar Singh.I applied for a Kotak Mahindra Bank Credit card in the month of september'12 and while applying for it i specifically asked about the charges & the limit and i was told that there will be no annaul charge in the first year but there will be a charge in the 2nd year,but that would be waived off if i use the card for more than 30,000.After a week i got the credit card with limit of Rs.10,000/-and then after a week i received an statement as well with the outstanding amount of Rs.520(approx).I sent an email to Kotak mahindra Bank regarding the cancellation of my credit card and asking about the charges as i did not used the card and i was promised that there would be no charge in the first year.I got a reply that it will take 5-7 working days.

From september till december,i visited the bank several times & i have send several intimations & calls,but there was no response.

In the month of December'12,they had put a hold for Rs.1877/- on my kotak salary account(the amount was already in dispute).On 08th of December'12 they had deducted that money from my salary.I am really frustrated with the customer service of this bank and now in the on 31st of december they have again put a hold for the same amount (Rs.1877/-).

I am a middle class person & i live on this salary.I have a family which is totally dependent on me.I have been charged for that amount which i have not used.I have tears in my eyes because right now even one rupee matters to me a lot.I am going through a bad financial stage and there is a lot of harassment has been done by the bank.I have no words to express it more

I hope you guys will take it further and help me out

Thanks
Arun Kumar Singh

Kind Attention: regarding the foreclose charges charged by the Finance Companies.
Sir/Madam,
This is in reference to an Auto Loan with Kotak Mahindra Prime Limited at Jaipur, Rajasthan. I borrow an auto loan and I paid all dues before time as foreclose. The part of activity, where I want RBI’s focus is the amount of foreclose i.e. 5.21% of the balance amount was charged as a foreclose charge. I would like to ask, if RBI has given the liberty to banks to charge the foreclose interest on arbitrariness. If, it is not so, then there should be a check on such kind of activities and arbitrariness of Finance Company on their foreclosure interests. I would also like to ask you the reason for such kind of activity and arbitrariness done by Finance Company.
Thanks & Regards,
Shyam Sunder Agarwal

I know, No advantage for Complaint, I complain 3-4 time no result came.
Dear sir, I deposited policy in misguide (IRDA dept wrong person ), Same person ( Mr. Risabh tripathi [protected]) came call for IRDA dept, Say deposited policy for only 3month 10days, after automatics cancel & release Rs185000.
Sir, Deposit reliance policy
Reliance Life Insurance Co Ltd policy no 19245356 Rs 40000/-

After 15 days came phone Same person ( Mr. Risabh tripathi [protected]) IRDA dept, Say deposited policy for only 56 days, after automatics cancel & release Kodak share benefit Rs 225000/- per annual for 10 years
sir, I am unable to continue this policy ,because my income is very less, & I deposit this policy on loan . I have no more money for deposit next installment

Kotak Mahindra old Mutual Life insurance Limited
Policy no 02377267 Rs 35000/-
Kotak Mahindra old Mutual Life insurance Limited
Policy no 02392606 Rs 45000/-
After 8 month came phone again your same amt short , if you deposit Rs 7300/- then release benefit.
I sent courier Rs 7300-
First Flight Courier

Consignment Number MJ[protected] April 2012 Rs 7300/- Short fill Amt

First Flight Courier
Sanjeev Kothori
D – 1092, Sector 63
Nodia -201301
UP
Sir, After 20 days phone came again say, your benefit fund release then cash deposit Rs 22700/- Vat & TDS amt.
First Flight Courier
Sanjeev Kothori
SANJEEV KOTHARI
ADD-D/42/221
SEC-63 NOIDA
PIN 201301
Sir, Mr Rishabh & company cheat, Misguide & 420 for me.
Totally cheat Rs 150000/-
I complain many time insurance company Relaince & Kotak Mahindra old Mutual Life insurance Limited .
But company give one line answer “Your 15 days free looking period is off. No refund & cancel after 15 days reach policy

I request to u , please cancel both policy & reture my amt .

Details of person contact no.
Rishabh Tripahi [protected], Anil Bakshi [protected], Vikram Chauhan [protected], Mr Chakravart [protected] , Yogesh [protected], Unknow [protected], Atul Pathak [protected], Nitin Bhardwaj
I request to u,please help policy cancel & refund my amt.

Thank U

Achal Kumar Tewari
14/626 Murad ali Lane
Udaiganj
Lucknow
226001
[protected]

Hi,

We took the Car loan from Kotak Mahindra in 2007 for 4 years and paid the loan without any bouncing on the basis of which we took the car loan again for 48 month on Alto but appx after 35 months because of some personal financial issues our 3 installments got bounced, and suddenly their goons came earlier and started abusing us and after 2-3 days in the morning they came again and without prior court instruction they took away the car with interiors and other accessories, without even given a thought that some one paid the installments without a miss for last 7 years, they behaved like a professional criminals and goons and took away our vehicle.., and after that they asked us to come in Laxmi nagar branch and for entire 3 days they harassed us mentally , they gave us different time and asked us to set outside and told us to pay 15K + 20K penalty (total 35K), and next day we went there then they told us to pay entire pending installments of 12 months, and other penalties of 60K appx extra.. and treated us like a hell,, they tourchered us so much mentally that is very difficult to describe in words.

Now Vehicle is in their custody and they are refusing to take 3 installments and asking to foreclose the a/c.

Regards
Hitesh
[protected]
CF[protected]LOAN A/C NO)

Dear Sir/Madam

This is jagveer Singh from ahmedabad. I made a payment in 2011 to Dasinfratech pvt ltd thorought Kotak Mahindra Bank. branch address :32/33/34, Advance Plaza, 1ST Floor, Opp Swami Narayan Temple, Shahibaug, Ahmedabad. This payment was for das infratech limited and amount was 50,000. After a time i lost my payment reciept and Das infratech limited saying they hasnot received that payment.
So when I called to Kotak Mahindra Shahibagug branch they are saying they are helpless. Sir my wife is pregnant and she is working with Indian army as Caption. Posted in assam so I cant move anywhere I am in a very bad saturation if you can help me so its would be remembrance for me. Thanks


Jagveer Singh
[protected]

Respected sir,
Here iam M R N L Narayana rao and M ashok kumr to register a complaince against sub broker named as kotak commodities services ltd,Upstaires Kotak mahindra, M G Road Vijaywada, krishna dt ap. Sir they have done crores of turnover without our conformation we got huge amount of loss theire turnover. we have coplainted againet this issue to branch manager and hyderabad operations head Mr Hemanth kumar they have not taken any action. so i expect&immediate and positive action from u r side to protect the investors/consumer interst and my hard earn money so that innocent investers can be saved.


With regards
M R N L Narayana rao
M Ashok kumar
main road
agiripalli - 521 211
krishna dt
a p
email :- [protected]@yahoo.co.in
ph [protected]

Iam holding Kotak Super Advantage policy No. 02068232 , which I would like to know the present position and if not worth, I would like to close the same. Kindly inform

I had a auto payment facility for my bill payment every month.. the amount of RS 2748/ has been debited from my account but has not been credited to my mobile provider yet.. have sent email and called customer service bank... but all in vain... the amount of RS 2748/ has gone from my account and they have no answer where......

This bank cheats people

My name is d.Deshakumar one month ago i gave rs.12,000 cheque for open a demat account in madipakkam branch.My cash detected next day itself for the cheque i gave to them...

But till now i did not get any proof that my account is there or not.They just sent me a kit for name sake...But till now i did not receive my cheque book atm card etc...

I raised complaint two two three times but action taken to solve my problem.I think i made a big mistake believing this bank..

Note : till now i did not get anyyyyy demo,cheque,atm card etc. But i received a message in my mobile that rs.377 is charged from my account for trading...How funny how cheating people....
Even i don't know my account number...

Please do not believe this bank...

D.Deshakumar
Mobile : no.[protected]
No.[protected]

A person from kotak mahindra bank name Prabhakaran from T.nagar branch came and took my proofs and cheque to open a new account in their bank even i gave everything with sign but more than 20 days i didnt get any information from them..

Just pin number came last week and i called the person regarding my cheque book and atm card....he said my door closed and they went back i really came to know that they lie...even he said he will bring but till now 1 week is over none has came even my cheque book and nothinggggg...

i made mistake and i felt that i took wrong decision opening in this KOTAK UNSECURED BANK

D.Deshakumar
[protected]
[protected]

Bank sales persons opened my savings account (No. [protected]) committing that the bank is offering zero balance account to chartered accountants and I opened an account, In the first six months they did not charge anything but later they charged 1103/- On 21.11.11 (later reversed on 06.02.12) 1123.60/- On 16.04.12 (later reversed on 09.07.12), the charges were being reversed after visiting hundred times to the branch, now in spite of having more balance than required to be maintained in my account they charged rs. 842.70/- On 04.10.12 & rs. 280.9 on 07.11.12 and now they have denied for reversal on a zero balance account. Kindly resolve our issue.
Thanks
Devendra Kumar
Email - devgola.[protected]@gmail.com

I have bought Kotak Smart Advantage plan from Kotak Life insurance. At that time kotak executive told that u have to pay for just 3 yrs and after completion of 3 yrs u can withdraw or surrender your policy. You will all your money back with any interest during 3 yrs period. But when I going for surrender after 3 yrs, their executive told me that you will not get first premium as this will be get only if we complete 20yrs of policy term. I have paid Rs.45000 for 3yrs and I got only Rs. 28000 when I surrendered. This is really misleading for customer's money. IRDA should look into this matter and act on this type issues. Make some strict actions against this type of organisations who are misleading with people. I will never recommend anyone for any of the product of Kotak. IRDA should do something and give us our money back atleast our money from this organisation. We don't wan't any interest.

FRAUD[protected]--------KOTAK SMART ADVANTAGE PLAN[protected]------FRAUD

UIN Number: UIN-107L043V01
Policy Number: 01499898
Premium: 50,000 (Yearly)

Some agent duped me into buying this policy(KOTAK SMART ADVANTAGE PLAN) of KOTAK in 2009.

I was told locking period of 3 years after that if i wish i can continue else withdraw my money easily without any charges. Also was told many benefits also that will get loyalty bonus every five years and blah blah.

But when i payed my subsequent premiums. I saw my 1st premium is not in my fund value. This was never told to me that first premium is not invested.

When i called up the customer care and asked about quitting the policy they said , first premium wont be payed back also further forfeit charges will be deducted from current fund value. This is shocking even after 3 years which was supposed to be locking period nothing changed and i am duped.

They say you have to pay premium for 20 years without fail then only your first 50,000 will be payed along with else.

As per 25-Nov-2012 My policy status

Amount Payed By me: 2 Lakhs( 50K X 4)
Fund Value: 161919.59400

I guess i would never match to original amount. I cant forfeit that will take half of my money.

So this comes out to be total trick fraud to keep a person paying. He can never quit from this loop hole.
I have seen Many people being part of this fraud by KOTAK. Many have forfeit their policy and KOTAK snatched their almost 50% of the money.

MY HUMBLE REQUEST TO EVERYONE ...PLEASE DO NOT GO FOR ANY POLICY OF KOTAK.....THIS KOTAK IS MOST FRADULENT OF ALL..I haven't seen any such case with any other bank.

I have written my complaint to them 2-3 times on their website. Never ever got a single reply. Even after few days my request/complaint automatically gets deleted.

All i want is either Kotak should contribute my first installement in my fund value and add the interest equivalent to what i should get in 4 years at NAV price of the fund i will continue with my policy for sure on these terms........ Or ELSE allow me to forfeit the policy and give my 2 lakhs back . I don't want any interest just please return my original amount atleast .

Dear Team,

I have made the following 3 payments THROUGH KOTAK NET BANKING under the following details on 16th November 2012.
Have recieved the confirmation for balance deduction as well but have not yet recieved the amount balance and confirmation from all these service providers. They all say they have not recieved any such amount from kotak.

Pls look into this matter and provide the best support.

Name: Ahmar Farooqui
CRN: 35155320



Biller Name Tata Docomo CDMA Delhi NCR Photon
Bill Amt (Rs) 955.00
Txn Date 16-Nov-2012
Txn Ref No [protected]
Tata Docomo CDMA [protected]
Delhi NCR Photon [protected]

Biller Name MOBILTOPUP RELG
Bill Amt (Rs) 150.00
Txn Date 16-Nov-2012
Txn Ref No [protected]
RELIANCE GSM [protected]

Biller Name MOBILTOPUP AIRTFTT
Bill Amt (Rs) 100.00
Txn Date 16-Nov-2012
Txn Ref No [protected]
AIRTEL GSM [protected]

This is to warn you about the kind of people working for Kotak Mahindra Life Insurance, Secunderabad Branch. I know a guy named Satish Bejenki alias Satish Bonagiri etc, who is not even a graduate but works as a Manager Sales at Kotak Life Insurance. This is the sorry state of affairs of Kotak’s hiring policy. They don't even bother to check the background of the candidates who apply for jobs with them. Now, guys like these who don't even understand the nuances of insurance policies are going to advice people on their life's savings. It is time that IRDA should take steps to tighten to regulate institutions such as Kotak, so people are saved from such ill trained and unqualified guys advising them on their life savings.
To give you more info on this guy; you would be astonished to know that he is an impersonator; his real name is Satish Bonagiri not Satish Bejenki. He also happens to be a defaulter of ICICI Bank Personal Loan, which he managed to get using falsified pay-slips in the past. He is not even a graduate in the first place and lands up as Manager Sales at Kotak Mahindra Life Insurance, Secunderabad Branch.
So, people of Hyderabad and Secunderabad be careful while thinking of Kotak Mahindra Life Insurance Policies, because these kind of people may land up at your place giving you wrong advice. It's better not to look at Kotak Mahindra because they seem to be not so worried about what kind of people work for them. This speaks volumes about the kind of company Kotak Mahindra’s is and their work culture and ethics.
Just wanted to share what I know so that you people could be cautious while buying life insurance policies from Kotak Mahindra. It's better to be cautious than to be sorry later. AVOID KOTAK MAHINDRA LIFE INSURANCE.