[Resolved] Credit Sudhaar Services — fraud

MohanKC2525252525

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560061

I have got registered with this company for two major reasons, close all credit cards with noc & cibil ratings to be on track with a a loan guarantee. Before getting registered i was made to understand these two problems will get sorted out as early as possible by giving me loan to close my credits. Hence paid rs.14, 760/-, its been 5 months now and they are not responding for my calls or e-mail. I asked them???, the only reply i get is sorry sir we will get back to you but no one will call me.
They informed me to pay for a kotak mahindra credit card for which the closure amount was rs.22, 577/- and after the payment they have stopped responding my calls or emails. I was again promised for closure of all accounts with noc & cibil ratings to be on track with a a loan guarantee. So in total i have paid them rs.14, 760/- and rs.22, 577/- that is rs.37, 337/- of which i am asking there services which was promised but they have made me suffer with psychological pain, mental pain, or emotional pain. Please find the attachments of invoice bill and take necessary action. I have all the email conversation as proof which can help us to prove they are fraud.

Was this information helpful?

No (0)

Yes (0)

Dec 26, 2018

Complaint marked as Resolved

Credit Sudhaar Services customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2018

Credit Sudhaar Services Customer Care's response Dear Mr. Mohan,

Greetings from "Credit Sudhaar Services.

It is our utmost endeavour to extend best services to our clients. While we would like to address your concern, we are unable to find your details in our customer data base.

We would request you to help us with your mobile number or email id registered with us in order to proceed further.

You can also reach us on +[protected]Monday to Saturday from 10 hrs. to 18 hrs.) or mail to us on [protected]@creditsudhaar.com

Incase if you already having Credit sudhaar services account you can login to My wall and reach out to us.

We value your relationship with us. Thank you for being our Patronage.

Regards
Team Customer Delight

Verified Support

Nov 24, 2018

Credit Sudhaar Services Customer Care's response Dear Mr Mohan,

Greetings from Credit Sudhaar Services.

With reference to your conversation with us dated 24th November 2018, Please find the gist of conversation.

At the outset of the event we regret the inconvenience caused to you. However we would like to update you as per the scope of the service the counsellor has given the advises and recommendation during the course of your services and which needs to be followed by the customer in order to be a credit healthy.

With reference to the discussion you had in the month of February with your counsellor you have been informed that your loan is approved in principal subjective of clearing the other dues within stipulated time period due to eligibility criteria and considering debt burden ratio wherein you have informed the counsellor that you would be requiring time in order to arrange the funds; Subsequently our counsellor and credit sudhaar team had been following up with you to initiate the payment towards the delinquent account so as to proceed with the disbursement of the approved loan, However due to delay in closing the accounts to meet the subjectivity of the loan, The PLUS loan was rejected.

With reference to the payment made to Credit sudhaar service we would like to update you the payment of 14760/- was towards the service charge of the package availed however the payment of Rs.22, 577/- was towards the delinquent account towards Kotak mahindra account.

While we have worked on the case and provided the best of the service.

We believe in helping our customer to live stress free life, Incase of any assistance require you can write on [protected]@creditsudhaar.com for future assistance require if any.

Thank you for being our patronage.

Thanks and Regards,
Team Customer Delight