CreditMantri — refund of rs 66, 907.60 + rs 3, 600/- = rs.70, 507.60

Address:Plot No: 13, Flat No: 303, Sri Sai Estates, Sancharpuri Colony, New Bowenpally, Secunderabad 500011

I y. Lakshmi narayan a depressed customer of your non-ethical organisation has few words for your kind perusal and favorable action.

One of the staff by name faisal called me from the telephone no:[protected] of your organisation called and said you have four issues and and this can be rectified by which you will have excellent cibil score if you pay rs 900/- per issue and as i had 4 issues i paid rs 3, 600/- and this would take approximately 45 days.

I thought the problem will be resolved within 45 days and i would have better credit score. I called faisal on the above tel no but this time was senthil who attended the call and asked to call him on his personal mobile
No [protected]. I called on this mobile no and he advised me that the cibil problem can only be corrected once you pay all the outstanding, i was shocked to hear this and at this point i had no money but i wanted to take a home loan to purchase a house of my own.

Senthil told me that you have only one outstanding you just have one outstandiing from axis bank an amount of rs 66, 907.60 and the he even told me this is the offer for you which they had talk with axis bank and the actual amount to be paid is rs 77, 000/-

As i had no money, i prolonged for 6-8 months but theses 6-8 months every day i used to get calls from one or the other person from creditmantri.

Finally i thought of selling my wives gold and start repaying the above amount of rs 66, 907.60.

I paid rs 36, 907.60 on 31/03/2020 and the balance payment of rs 30, 000/- on 05/05/2020 and they promised to send receipt of the payment made. They never bothered to send the receipt at least via whatsup. I was chasing every day and no body was bothered to send me the receipt all the no from which i got phone calls regarding payment started ignoring my calls

Now the problem was the receipt for the payment which i made and they denied that they can not give on creditmantri letterhead. This was one more shock for me

Please i', not interested in going ahead and i'm in debts now and there is no i y. Lakshmi narayan a depressed customer of your non-ethical organisation has few words for your kind perusal and favorable action.

One of the staff by name faisal called me from the telephone no:[protected] of your organisation called and said you have four issues and and this can be rectified by which you will have excellent cibil score if you pay rs 900/- per issue and as i had 4 issues i paid rs 3, 600/- and this would take approximately 45 days.

I thought the problem will be resolved within 45 days and i would have better credit score. I called faisal on the above tel no but this time was senthil who attended the call and asked to call him on his personal mobile
No [protected]. I called on this mobile no and he advised me that the cibil problem can only be corrected once you pay all the outstanding, i was shocked to hear this and at this point i had no money but i wanted to take a home loan to purchase a house of my own.

Senthil told me that you have only one outstanding you just have one outstandiing from axis bank an amount of rs 66, 907.60 and the he even told me this is the offer for you which they had talk with axis bank and the actual amount to be paid is rs 77, 000/-

As i had no money, i prolonged for 6-8 months but theses 6-8 months every day i used to get calls from one or the other person from creditmantri.

Finally i thought of selling my wives gold and start repaying the above amount of rs 66, 907.60.

I paid rs 36, 907.60 on 31/03/2020 and the balance payment of rs 30, 000/- on 05/05/2020 and they promised to send receipt of the payment made. They never bothered to send the receipt at least via whatsup. I was chasing every day and no body was bothered to send me the receipt all the no from which i got phone calls regarding payment started ignoring my calls

Now the problem was the receipt for the payment which i made and they denied that they can not give on creditmantri letterhead. This was one more shock for me

Please i', not interested in going ahead and i'm in debts now and there is no job due to covid situation.

I request you to refund an amount of rs 70, 507.60 urgently. If no response received i will have to put forward my complaint to reserve bank of india against the co-founders of the creditmantri and also file a case in consumer court.

Please contact me on :
Name: y. Lakshmi narayan
Contact no: [protected]
E-mail: [protected]@yahoo.com
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CreditMantri customer support has been notified about the posted complaint.
Jul 01, 2020
Updated by Lakshmi Narayan Yampalla
Please check your records: the payment of Rs 30, 000.00 paid on 31/03/2020 and the balance amount of Rs 36, 907.60 paid on 05/05/2020 for Axis Bank Credit Card No [protected]
Jul 01, 2020
Updated by Lakshmi Narayan Yampalla
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