[Resolved]  Croma — Croma Mobile Phone

Address:Mumbai City, Maharashtra

Unfortunately I had purchased Croma Mobile Phone CRCB2243 from your Juhu Store on[protected] and before one year I had faced many problems in that piece and lastly I had given for repair of Sound Disabled and on/off button not working on[protected] and for that Nobody is neither replying properly for my Mobile phone given for repair nor giving any feedback. And I came to know that they had sent my mobile phone to Pune for repairing. I want to ask if they have Mumbai base and many stores in Mumbai itself and they have repair centre at Pune ? Either they are giving wrong information or they had just kept my Mobile for experimenting so that they can prolong days to complete one year of warrany.
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Aug 13, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
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Comments

Dear Customer,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,

Team Croma
My name is Sunil Sampat & My contact number is [protected]
my email id is [protected]@gmail.com
Dear Customer,

We have escalated this issue to the concerned team. We will get back with the closure soon.

Sincerely,

Team Croma

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