[Resolved]  Croma — Croma Order 221316 Fraud

Address:560038
Website:www.cromaretail.com

Croma is fraud. Don't get carried away with the word "TATA Enterprise". Croma, An infiniti retail is bull company and is making money through Fraud offers. I saw a heavy discounted deal on a product and ordered it on 15th October 2015. Order ID is 221316. I started following up and every time i got a response that order will get delivered in 7 days. Finally after 7 days i got a call that order has been cancelled as there is no stock in their warehouse and full refund will be credited in 7 days (Rs 2044). So just imagine, if they start offering super deals forever and hold customer's money for 15 days, at any point of time they will be just cycling crores of money and gain interest out of it. This is the new business Croma has started as they are not doing well like Amazon. I request people to be careful and do not fall for these offers from Croma. Indian companies like Croma is just bringing down our Country's trust level and foreign companies like Amazon.com is not only gaining trust in India but actually doing well..
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Dec 10, 2018
Complaint marked as Resolved 
Amount refunded after a long time.
Complaint comments 

Comments

Dear Customer,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

Our Croma Care representative will get in touch with you shortly.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma
Dear XYZ

Hope your concern has been addressed.

For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@croma.com

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

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