[Resolved]  Croma — croma retail a pathetic customer service center and truly a disappointed experience!!

Address:Flat No B 702, Sushma Urban View, Gazipur Road, Dhakoli, Zirakpur ( Pin Code - 160104), Mohali, Punjab, 160104

Customer name: sagar kumar
Billing address: flat no b 702, sushma urban view, gazipur road, dhakoli, zirakpur (Pin code - 160104)
Reg. Number: +91 [protected]
Company name: croma
Company outlet: infiniti retail - tata group
Outlet address: chandigarh - sec 22b - a080, chandigarh 160022 (Region: chandigarh-04)

Date: 28/12/2019

1st reminder (28 days) from date of issuing complaint letter on 22nd nov'19

Cont...
(Trailing email for online & legal complaint against croma retail - customer care services for the end-user).

For complete details please follow the below link:-

https://entrepreneurmanagers.blogspot.com/2019/12/croma-retail-pathetic-customer-service.html

Regards,


Sagar kumar
Leasing / marketing professional
Voice / whatsapp : (+[protected]
E-mail : sagar. [protected]@live.com / [protected]@gmail.com
Skype id : sagar. [protected]@live.com linkedin : in/thesagarkumar
Facebook / twitter/ instagram : /thesagarkumar
+4 photos
Was this information helpful?
No (0)
Yes (0)
Feb 15, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2020
Croma Customer Care's response
Hi Sir, we regret to hear about your unpleasant experience, we will definitely convey your feedback to the concerned team. We request you to kindly reach out to us via email at [protected]@croma.com or call on [protected] in case you need further support.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Croma
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    3217
    Pending
    424
    Resolved
    2268
    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Croma contact information