[Resolved]  Croma — didn't give delivery after 3 weeks post purchasing tv from croma

Address:Pune, Maharashtra

I have bought hitachi tv from croma aundh pune store on 22nd feb 2020. Since i wanted delivery in sindhudurg where delivery was not available, i asked them to get product available in goa branch. Manager agreed in 3-4 days product will be available in goa store. Post that after 2 week i got call from croma aundh that tv is available in goa branch. My relative visited croma goa 3 times but tv was not available then i called croma aundh one person said it's available in goa store but some issue with billing so they can't give. Another manager said tv again dispatched to pune and it's not available in goa. No one is giving correct answer. It's been more than 2 weeks not i have not received tv on their own store when i paid full amount 2 weeks back.
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May 16, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2020
Croma Customer Care's response
Greetings From Croma, I request you to kindly share you registered contact number and invoice details so that I can assist you further. Or you can reach out to our customer care team on[protected] or write an email at [protected]@croma.com.
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