[Resolved]  Croma Extended Warranty — Voltas 1.5 Split A.C. - No Cooling and heavy sound

Address:Hyderabad, Andhra Pradesh

From the day of installation A.C. was having heavy sound and very low in cooling. Once Voltas Technician try to solve the problem, but could not solve permanently. In the month of March 2014, I contacted the Croma Extended Warranty, Customer care, with great difficulty, after more than a week of complain, a Croma A.C. Technician came, who does not know how to open a Split A.C. tried to clean the A.C. and left within half an hour stating that it will be OK, but my bad luck after two to three days I am facing same problem, in this hot summer A.C. is not cooling and heavy sound. Tata is a very old and prestigious company should take care the problems very well, but now I have decided not to buy any tata product, the Foreign MNCs are giving good service in India.
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Aug 14, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
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Dear Fazal Mohammad,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and we are working on it. We would like to get in touch with you for gathering more details. Please share your contact details and complaint description with us at [protected]@gmail.com and mention your complaint number in the subject line.
Thanks for your co-operation.

Regards,
Voltas Customer Care

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