[Resolved]  Croma — Fwd: RE: Re: FW: Laptop Not working

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Mumbai City, Maharashtra

Dear, Till date my problem not solve.plz asap revert me.your service very bad.Lest one month following.Regard Umashankar. -------- Original Message -------- Subject: Fwd: RE: Re: FW: Laptop Not working Date: Thu, 31 Jul 2014 03:55:53 +0000 From: [protected]@shankarjewels.com To: Customersupport <[protected]@cromaretail.com>, Oshiwara mega sm a043 <oshiwara-mega.[protected]@cromaretail.com> Dear, Pls update me about my laptop.Pls revert me. Regard Umashankar-------- Original Message -------- Subject: Fwd: RE: Re: FW: Laptop Not working Date: Wed, 23 Jul 2014 05:59:19 +0000 From: [protected]@shankarjewels.com To: Oshiwara mega sm a043 Dear Rohit, Pls send me mahesh (acer executive) email id.Regard UmashankarMob. No. [protected]-------- Original Message -------- Subject: RE: Re: FW: Laptop Not working Date: Tue, 15 Jul 2014 10:18:53 +0530 From: "Ojasvi Bansal" To: Dear Umashankar, "Greetings from Acer India Customer Care" As per your invoice there is more than one year gap between Date of Purchase and the shipped date as DOP is 22-Dec-2013 and according to our database shipped date is : 19-Oct-2012. So kindly contact with the dealer from where you have purchase the unit and ask for the base warranty. Best Regards, Ojasvi Bansal Acer Call Center (Notebook, Netbook & Projector) Toll Free #[protected] Ph#[protected] /[protected]Visit us at www.acer.co.in ubject RE: RE: Re: FW: Laptop Not working From customer support To [protected]@shankarjewels.com Date Thu, 31 Jul 2014 12:10:51 Dear Customer, Greetings from Croma! Thank you for writing to us, we regret for the inconvenience caused to you. As per your enquiry we would like to inform you that kindly visit the croma store from where the purchase has been done. Our store CSD team will assist you further to resolve your complaint at the earliest. For any further details please call our toll free number[protected]. Regards, Customer Support Team Infiniti Retail Limited | A TATA Enterprise Toll free:[protected]. Email: [protected]@cromaretail.com| Shop at: www.cromaretail.com -------- Original Message -------- Subject: RE: Re: FW: Laptop Not working Date: Wed, 16 Jul 2014 13:07:23 +0530 From: "Sarbjeet Kaur" <acer.[protected]@intarvo.com> To: <[protected]@shankarjewels.com> Cc: "'Customersupport'" <[protected]@cromaretail.com> Dear Umashanker, "Greetings from Acer India Customer Care" As per discussion with the concerned team, as there is a gap between the installation date and the purchasing date. Hence kindly contact to the dealer/reseller regarding the warranty services. Best Regards, Sarbjeet Kaur Acer Call Center (Notebook, Netbook & Projector) Toll Free #[protected] Dear Customer, Greetings from Croma! Thank you for writing to us, we regret for the inconvenience caused to you. Please be informed that we have escalated your complaint to the concerned team and will keep you posted regarding the same at the earliest.Your complaint number for the same is SR[protected] . For any further details please call our toll free number[protected]. Regards, Customer Support Team Infiniti Retail Limited | A TATA Enterprise Email: [protected]@cromaretail.com| Shop at: www.cromaretail.com Ph#[protected] /[protected]Visit us at www.acer.co.in Acer for Earth. Life is busy. Acer makes it easy Save trees. Print only if you must. Acer for Earth. Life is busy. Acer makes it easy. From: [protected]@shankarjewels.com [mailto:[protected]@shankarjewels.com] Sent: Tuesday, July 15, 2014 7:57 PMTo: Prince PaulCc: CustomersupportSubject: RE: Re: FW: Laptop Not working Dear sir, My Problem ASAP Solve. I feel Attach file. Regard Umashankar Mob. No. [protected] On[protected], Prince Paul wrote: Dear Customer, "Greetings from Acer India Customer Care" Kindly share required details in the attached format. Best Regards, Prince Paul Acer Call Center (Notebook, Netbook & Projector) Toll Free #[protected] Ph#[protected] /[protected]Visit us at www.acer.co.in Acer for Earth. Life is busy. Acer makes it easy Save trees. Print only if you must. Acer for Earth. Life is busy. Acer makes it easy. From: [protected]@shankarjewels.com [mailto:[protected]@shankarjewels.com] Sent: Tuesday, July 15, 2014 10:16 AMTo: Acer ccCc: Ail easycare; CustomersupportSubject: Fwd: Re: FW: Laptop Not working Dear, My mail not reply why??????????????? -------- Original Message -------- Subject: Fwd: Re: FW: Laptop Not working Date: Mon, 14 Jul 2014 04:16:04 +0000 From: [protected]@shankarjewels.com To: Acer cc Sir, FYI -------- Original Message -------- Subject: Re: FW: Laptop Not working Date: Mon, 14 Jul 2014 04:12:58 +0000 From: [protected]@shankarjewels.com To: Cc: Ail easycare, Acer cc, Customersupport FYI On[protected], [protected]@shankarjewels.com wrote: Reminding Mail, Not Reply On[protected], [protected]@shankarjewels.com wrote: Dear, As per our verbal communication i have spoken to customer care but as per there record sr. no. does not match. so i attach. scan cope for your ref. So pls inform me ASAP. Regard Umashankar On[protected], ail.[protected]@acer.com wrote: Dear Mr.Shankar, Thank you for contacting acer, Please contact our support call center at the toll free #[protected] from BSNL/ MTNL landline numbers. You may also reach the support call center from non-BSNL/ MTNL land line numbers by dialing[protected] and[protected], however such calls will not be toll free. The call center is operational from 9 am to 7 pm Monday to Saturday except public holidays. Assuring you the best of our services all the time. Please do revert for any further clarifications. Thanks & Regards Reshma Tantry, Acer India Pvt Ltd., Embassy Heigts, 6th Floor, No.13, Magrath Road, HO-Bangalore - 560025 Visit us at " www.acer.co.in" From: [protected]@shankarjewels.com [mailto:[protected]@shankarjewels.com] Sent: Monday, July 07, 2014 9:32 AMTo: acer.[protected]@intarvo.coCc: ailenquiries; CustomersupportSubject: Laptop Not working Dear, my laptop Model No. Acer Aspire AOD725 Win8 29cm is not working completed dead . So plz my attend complete ASAP. Waiting for your Replay. Regard Umashankar Mob. No. [protected] ==[protected][protected][protected]--- This email contains information that is for sole use of the intended recipient and may be confidential or privileged.If you are not the intended recipient, any further review, disclosure, copying, distribution, or use of this email, or the contents of this email is prohibited. 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