[Resolved] Croma — Gift product not given

maish2010

Address:

19, NILKANTH RESIDENCY ATLADRA, VADODARA

We have purchase samsung tv from croma old padra road, vadodara & they have commited free samsung phone along with this product. I have pur 05/11/2020 & at the time of delivery they have not given mobile which is written in the invoice. The delivery boy also not ready to write that mobile is pending for deliver & than we go to showroom & after a long dicussion they are ready to write but still today they have not given me mobile . I have visited in show room many times . All the time they give me answer today i will give you. They people cheat me after commited that they give me mobile at the time of delivery of t.V.

Was this information helpful?

No (0)

Yes (0)

Aug 7, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2020

Croma Customer Care's response Hi, trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com and share your registered mobile number along with registered email ID, they will assist you with the resolution of your concerns