[Resolved]  Croma — Gionee F103 pro gold

Address:Pune, Maharashtra, 411018

I have been a cRoma customer for 6 yrs now. Purchased an IPad and mobile phones from here. This time I m a dissatisfied customer to an extent that I cant even say. I purchased a phone in February this yr for 11000 rupees Gionee F103 pro gold in color. Just after 3 months my phone stopped working. I went to CRoma who told me its a Sunday n gionee centers r not open so come on monday. I went to give my phone on monday i.e today n I hot a call saying it will take 7 to 8 days. WHAT WILL I DO WITHOUT A PHONE FOR 7 TO 8 DAYS????? Can someone please answer that for me??? I m not given any spare handset n I m so fed up of the service. I always trusted CRoma but now I have changed my mind. I will never ever buy anything from you guys again.
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Aug 8, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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