[Resolved] Croma — incorrect product information provided | |||
I purchased 1 Croma power bank, 1 sony usb, 1 car charger and 1 Samsung charger that I spent 3000/- The Sony cable gave magically stops working within 3 months but fortunately is replaced within the 1 year warranty. Now the power bank and Samsung charger cease to function properly. And when I go to the stop to replace them as they are still in warranty. I get to hear, "Madam Samsung ka charger Samsung phone me he chalega na." Like what the hell, why didn't the sales girl tell me this while selling the product. Also had the audacity to tell me that the charge is good because it works on her phone but phone is faulty. The guy at the help desk tell me to go to the Samsung service centre now to get it replaced from there and tell me that Croma gives 7 days warranty only. WHY WASN'T THIS EXPLAINED TO ME? CROMA ONLY MISLEADS CUSTOMERS TO BUYING THE WRONG PRODUCTS. THE WORST SHOP EVER TO BUY ANY ELECTONICS I'LL MAKE SURE I NEVER RECOMMEND THIS SHOP EVER. Was this information helpful? | |||
May 26, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 23, 2020 Croma Customer Care's response Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
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