[Resolved]  Croma — installation of super general washing machine

Address:

Mumbai City, Maharashtra

I had purchased one washing machine/ mixer grinder/water filter from your store in r city ghatkopar mumbai on 16-12-18 which was delivered to me on[protected] as per my request. Request for installation was made by on 19-12-18 itself, the water filter was installed promptly within stipulated time however the washing machine is still to be installed. I had telephonic talk with your call center official every day from 21-12-18 they were reluctant to give the phone number of croma ghatkopar branch, after daily phone calls the guy on the duty on 23-12-18 at 15.00hrs connected me over conference call with lady in mumbai back office who i requested to kindly take the machine which is lying in my residence unused for last few days in state as it was delivered to my residence. By your staff and refund the amount i have paid to. She requested me to kindly allow allow her some time as it is sunday and nobody from the side is available, she also told that she will call back on mobile phone number. As of now i feel cheated by your sales persons in getting me believe that at croma you will be getting good quality appliances and after sales service. But i am now worrying that how will i be able to get my any other services if required done in future. There fore i once again request your kind self to refund my money which have paid for purchase of said washing machine immediately.

From sarita c kambli