[Resolved]  Croma — interest free emi and cashback fraud by croma

Address:Whitefield Bangalore

I have purchased a samsung tv from croma whitefield innvoice number sla[protected]. I was ready to pay full amount for the tv but the salesman forced me to pay with axis bank credit card with interest free emi option. I was told that the interest part will be credited back. He also said that there is a cashback offer and i will get rs 6600 cashback in 45 days. It is more than 3 months and still i have not recieved any cashback. Even they have charged emi every month with interest. They forced me to take interest free emi which was fake and cheated with cashback promise of 10% this is absolute cheating innocent customers. I am attaching the innvoice here.
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Aug 6, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2020
Croma Customer Care's response
As per the update received from the concerned teams, customer has received cashback on 20/06/2020.
Complaint comments 

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Hi, we are open to help you! Please provide us your contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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