[Resolved]  Croma — Laptop issue

Address:Mumbai City, Maharashtra

I have purchased my laptop from Croma (Mumbai Ghatkopar) on 15 th July 2014 Model :G405 S/N : CB 30018902 and one month it worked well, but then suddenly appeared white and black spots on the top left corner of the Laptop. In addition to that, also some vertical and horizontal interferences appeared to the screen . We have convey this issue to Croma but they told us to give it to Lenova service centre . Then one person from Lenovo visited our house. After checking he has mentioned in lenova service centre that issue has been closed. We have purchased the laptop inRs. 24000 (with 3 years warranty period). After doing lots of followup from lenovo and croma we really got frustrated now we are not getting proper response from both of them...Kindly suggest what to do... Complaint No : [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
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Dear shilpa,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,

Team Croma.

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