[Resolved]  Croma — led tv panel replacement not done

Address:Mumbai Suburban, Maharashtra, 400072

Hi,

I have a raised a complaint 14 days back, regarding my panasonic led tv. I have taken extended warranty from croma. A technician had come and told panel needs to be replaced. When enquired after that, i am informed panel is not in stock. Post there is no update. When called on customer care, they says will enquire and update, but since each time a new guy is picking up the call, everyone is just escaping saying the same thing. I have made numerous number of calls to your customer care by this time and no help is provided. Pathetic services croma. Can you please provide a solution?

Complaint/service
No. Invoice number product name product brand date of purchase status of complain
Sr[protected] slf02a[protected] panasonic th-40c400d led panasonic 23.01.2016 work in progress
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Oct 17, 2018
Complaint marked as Resolved 
Issue resolved
Croma customer support has been notified about the posted complaint.
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