[Resolved]  Croma — Mobile screen broken by croma staff

I have buy a samsung handset a70 on 29.8.19 and i having a screen issue in 5.7.20 so i have submitted my handset to croma in warranty to repair and there is no damage will submitting my handset i have taken all pictures but after 2 days i got a call that ur screen is damaged. I have complain so now croma people are informing me that already ur screen has damage, my question why didnt u informed while taking handset while making jobsheet. Why after 2 days. Also i have tell to repair on paid basis i will pay bcoz i need on urgent basis 10 days are still gone i didnt receive any call that ur handset is ready. Very very slow service and bad experience with croma also complaint raised with gharakshuraska. Be alert while buying any thing from croma and also dont buy any other policy or insurance they didnt give any claim while any damage or issue will there. While in warranty they will tell this dosnt cover in insurance. While selling all things are included