[Resolved] Croma — no aftersales service of havells geyser (instanio)

Jagjot S

Address:

Croma Store, SG Highway (Iskon), Ahmedabad, Ahmedabad, Gujarat

Havells geyser (Instanio) not heating within barely 2 months of its purchase. Despite repeated requests & complaints at both havells as well as croma customer care, there is absolutely no action in last 1 month. We feel cheated & harrassed. You also sold us 2 yrs extra warranty & not able to provide service in 1st year itself. How will you convince customers like me from not going to consumer courts & stop buying from you?

Bill # aia[protected] dt. 3/11/2019
From croma, iskon square, sg highway, ahmedabad.

Was this information helpful?

No (0)

Yes (0)

Mar 15, 2020

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2020

Croma Customer Care's response Hi Jagjot, we regret the inconvenience caused. Thank you for sharing your details with us, we will coordinate with the concerned teams and update you soon. Feel free to reach out to us at[protected] or write an email at [protected]@croma.com if you require any further assistance.