[Resolved]  Croma — No delivery even after 14 days

Address:110051
Website:www.cromaretail.com

I ordered for a microwave oven (Croma M/W Grill 23L) on 2nd Nov, 2015 (order no. 227910) online. It has been more than 14 days and the item has not been delivered despite of several calls and emails to their customer care. I never expected such carelessness from a company owned by TATA. Kindly, provide the quick help. Thanks. Prashant K Shukla Delhi [protected] [protected]@gmail.com
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Aug 18, 2021
Complaint marked as Resolved 
Verified Support
Apr 28, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
Complaint comments 

Comments

Dear Prashant,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

Our Croma Care representative will get in touch with you shortly.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

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