[Resolved] Croma — not able to use 2 gift cards against one invoice | |||
Hi, Myself mahendra ghag from thane, i am trying to buy one samsung mobile worth 19500 from croma outlets against 2 gifts cards each worth 10000 rupees. The croma salesman is denying the transaction saying only card could be used against one invoice and they cant club 2 cards. This is harrassement and not acceptable. Can i get the requisite answer and solution my problem? Mahendra Was this information helpful? | |||
May 31, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 23, 2020 Croma Customer Care's response Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
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1 Comment | |||
Comments
Croma retailers are saying that call us we will file service request on your behalf.. but when are requesting them to do this thing, no one is taking care, no on is following up. Its been more than 15 days, i request for ac service through croma. But thats really disappointing.
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Croma Customer Care's response, Apr 27, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.
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