[Resolved]  Croma — oled -55 inch tv

Address:Pune, Maharashtra, 411052

Ref: croma invoice no.. Slaoo[protected] dt.29.10.2018. I have purchased 55 inch oled tv — service engg tells me that we require special cable rs to sterio.. Also jio dongal which was to be supplied along with unit is not supplied.. Lg service person has just walked off saying pl contact croma — we do not have any thing to say.. Croma person who came to deliver the product was totally drunk.. He could not walk.. The product came without remote.. Service engg.. Brought the remote from somewhere.. Remote came without cell/batteries.. Service engg of lg just walked off without demo.. Without configuring the system...
Please tell me the way how to return this sale...
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Dec 6, 2018
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2018
Croma Customer Care's response
Dear Geeta,

We have highlighted your concern to the concerned department so that the necessary actions are taken. Request your patience in the interim.

Croma, Making Every Day Brighter
Verified Support
Nov 05, 2018
Croma Customer Care's response
Dear Geeta,

We are unable to track your details. Could you please help us with your contact number and email ID. We'll immediately take this up with our concerned team.

Croma, Making Every Day Brighter
Complaint comments 

Comments

Inv - SLA[protected]

203355

Samsung ref was defective, picked against delivery.
Croma Customer Care's response, Nov 8, 2018
Verified Support
Dear Customer (croma dcd),

We have highlighted your concern to the concerned department so that the necessary actions are taken. Request your patience in the interim.

Croma, Making Every Day Brighter
Croma Customer Care's response, Nov 22, 2018
Verified Support
Dear Customer(croma dcd),

We hope your issue has been resolved now. Please feel free to contact us in case you need any further assistance.

Croma, Making Every Day Brighter

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