Croma — Order number[protected], Purchase symphony new cooler its not working water leakage problem

Complaint date 24-june-20

Sr[protected]

Purchase symphony new cooler its not working water leakage problem

Approx 10 times call customer care and mail to customer support

No revert or call received from croma & tried to call customer care they said kindly wait will revert

How much more time they required worst and pathetic response from croma once you purchase product from croma no one help or support
Was this information helpful?
No (0)
Yes (0)
Croma customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2020
Croma Customer Care's response
As per the update received from the concerned teams, the issue has been resolved as on 28/07/2020.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Croma
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    3217
    Pending
    453
    Resolved
    2239
    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Croma contact information