[Resolved]  Croma — Paid but not offered no cost 0% emi brand offer on hdfc credit card

Address:Usman road, T. Nagar chennai

Bought apple iphone on 07th August 2020 @ croma stores for which I paid by hdfc credit card under brand offer @ 0% no cost emi for 6 months and cashback of 5000 rupees after 120 days under the brand emi offer prevailing that day. But when my statement came, it was the shock of the day, as there was no mention of emi and claimed the full amount as outstanding, if I do not pay in full, i will have to pay 4% extra per month appx, and I cannot pay in one shot such a huge amount? And I do not know where and whom should I complain regarding this event, croma and hdfc credit card people only can resolve and that too at the earliest as my due date to pay back is month end.
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Aug 8, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns
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