[Resolved]  Croma — purchased a washing machine and nobody from the installation team came.

Address: Beside hotel Royal Tulip, Kharghar, 410206

I purchased a Whirlpool 7m5kg top loader washing machine on 14th june, 2019 and i received the product on 16th june. I was told at the time of purchase that store will send respective person for installation and demo within 24 hrs. I have been following up the store team since then and given a complaint to croma customer care on 17th june, and yet no response from their side. Today is 20th june and their store team is still asking for time and arguing on phone. We said we are returning your product and they are agreeing upon it that you can return back. This is just like fooling & cheating the customer.
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May 31, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
 
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