[Resolved]  Croma — query

I am trying to get my hands on the latest iphone but it's not available at the croma retail near me. I have purchased all my electronics from croma retail and their services are extremely good but as of now, i am not able to get my hands on the latest iphone. I want to purchase it asap from croma retail only. Do let me know when it will be made available.
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Jan 10, 2020
Complaint marked as Resolved 
I posted the wrong query.
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
Complaint comments 

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Croma delivered the TV on 26th January, 2020 with a promise of getting it installed by 28th Janaury, 2020. Till today there is no intimation of any sort from them regarding the installation or anything. Their customer care is nor different from the IVR.
Croma Customer Care's response, Apr 27, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.
I have lost my orignal bill. However I have ebill. I need the ebill to have IMEI or can you please issue a dupliacate copy of bill.
Please it’s very urgent.
email address: [protected]@gmail.com
Registered mobile no:[protected]
Croma Customer Care's response, Apr 27, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.

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