[Resolved]  Croma — Refund not received

[protected] This is my contact number and www.[protected]@gmail.com is my emailing [protected]this is my order cancelation id
It's day 11of order cancellation and I didn't get my money refunded...
Even product is shown returned i get information on 29 Jun through sms and this RO[protected]is order return ID
Your customer care support gives worst unexpected service even they are just postpond my issues day by day...and just says we will solve your problem in 24hours
Customer care advisor just says that our team will be call you as soon as and we are solving your problem within 24hours
This is my humble request please refund my money
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Jul 2, 2021
Complaint marked as Resolved 
Didn't get refund yet
Croma customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2021
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
Verified Support
Jul 14, 2021
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
Complaint comments 

Comments

It’s been more than 15 days, I have returned the product, taken many follow ups from croma customer care but no resolution is provided yet. The refund is not even initiated.
My contact number is [protected]
Mohak Gund's reply, Jan 26, 2023
Order ID: 300041103555

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