[Resolved]  Croma — Replacement of Split AC

Address: Mohali Sec 22

Complaint for not replacing the spilit 1.5 ton ac purchased from croma under order no.Soao[protected] of 19.3.2022 by croma, chandigarh-160022
reg no - [protected]

i purchased one ac of 1.5 ton capacity on 19.3.22 which is not giving the cooling to my satisfaction. Despite i followed up the matter of immediately return and replacement by new one for the last more than one month. I regretfully say nothing is done neither by trader nor by the manufacturing company as on date whereas the appliance is on replacements worth ₹39, 918-80 which is gone in vain as the output is not upto my satisfaction due to the poor cooling. I understand that this particular carries defective nature needs immediate return and replacement. I reiterate that croma is failed to satisfy. During this i facing the hottest environment because of this investment failed as
the dealer/manufacturers is giving most unbusinesslike behaviour resulted fully dissatisfication.

I request you to please help me in an immediate settlement towards replacement on an immediate time by croma
without further loss

hope to hear soon from you.

Thanking you,

your's faithfully,

ms(shruti sharma)...[protected]
sec-65, phase-xi, kothi no.1204, mohali-160055.(punjab)