[Resolved] Croma Retail — Croma Cashback Fraud | |||
I purchased an HUL Pureit water purifier on 5th June-2015. There was a 5% cash back option if purchased using ICICI Debit Card & were told cashback would be credited on 7th August.till now it hasnt been credited.I have already lodged a complaint via mail to Chroma.But no reply. On enquiring with friends it turned out this is a common practice. About time such malpractices are brought out and made public. Invoice No:SLF02A[protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 28, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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 2 Comments | |||
Comments
Dear Manoj Paul,
Apologies for the inconvenience caused. We requested to you walk in to Croma store and collect the- cash back amount.
For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@cromaretail.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Apologies for the inconvenience caused. We requested to you walk in to Croma store and collect the- cash back amount.
For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@cromaretail.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
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+91 22 6761 3600 [Support Office]
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Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
Our Croma Care representative will get in touch with you shortly.
Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team
Croma