[Resolved] Croma Retail — Faulty good and pathetic customer service- optima oven | |||
We bought an Optima Croma Oven around 2 months and there seem a manufacturing fault in the temperature control. I haven logged three complaints and haven't heard anything yet. I am totally frustrated with croma and would never recommended any to buy from Croma. Third class service, we face the same issue last year eith our Kent ro filter bought from Croma . Ref no mum08061FS00026 Was this information helpful? | |||
Aug 11, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 28, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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+91 22 6761 3600 [Support Office]
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Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
Our Croma Care representative will get in touch with you shortly.
Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma