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Dear Sanjeev, ,
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We Kindly request you to share the alternate contact number so that we can reach you at the earliest.
Sincerely,
Team Croma
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We Kindly request you to share the alternate contact number so that we can reach you at the earliest.
Sincerely,
Team Croma
contact me on [protected]
Dear Sanjeev,
We are waiting for details so that we can resolve the issue.
Please send us your details on email Id [protected]@cromaretail.com or call us on [protected].
Sincerely,
Team Croma
We are waiting for details so that we can resolve the issue.
Please send us your details on email Id [protected]@cromaretail.com or call us on [protected].
Sincerely,
Team Croma
What details do you need i have already send all the details on given id.
They call me to come & collect the repair tab on 08.03.14 but I am surprise that at the time of delivery again the same problem rise & the third time it is again go for repair.on 08.03.14 same day So the croma policy is that buy the croma product forget all your work & come daily to croma services center .only god will help the croma customer. Because you have never reply the proper solution always saying we will update closer soon but that soon never happened.
They call me to come & collect the repair tab on 08.03.14 but I am surprise that at the time of delivery again the same problem rise & the third time it is again go for repair.on 08.03.14 same day So the croma policy is that buy the croma product forget all your work & come daily to croma services center .only god will help the croma customer. Because you have never reply the proper solution always saying we will update closer soon but that soon never happened.
Sanjeev,
Croma follows the Unfair Trade practices by selling defective products.
I had purchased Sony mobile phone bearing model Ion LT28h on 24.04.2013 vide invoice number F02A[protected] from Croma Retail Store, Kandivali, Mumbai and paid an amount of Rs. 21, 723.
However problems starting arising in the said product from the date of purchase and therefore I gave the handset to the Sony service centre located at Borivali, Mumbai on 03.10.2013. However the service centre executive informed me that they cannot provide the services as they had received the same phone in the year 2013 for the repair services. However not satisfied with the response I met the Manger Mr. Sudhakar of Service centre and he confirmed me the same. The concerned Manager doubted the authenticity of the Croma Retail as the facts were suggesting that this is the case of re-selling of defective products. I again visited the service centre on 04.12.2013 as the problems in the handset were persisting.
Disappointed group of customers from Croma are getting United with some external support and campaigning against Croma in Social & News media. Pls support us.
Croma follows the Unfair Trade practices by selling defective products.
I had purchased Sony mobile phone bearing model Ion LT28h on 24.04.2013 vide invoice number F02A[protected] from Croma Retail Store, Kandivali, Mumbai and paid an amount of Rs. 21, 723.
However problems starting arising in the said product from the date of purchase and therefore I gave the handset to the Sony service centre located at Borivali, Mumbai on 03.10.2013. However the service centre executive informed me that they cannot provide the services as they had received the same phone in the year 2013 for the repair services. However not satisfied with the response I met the Manger Mr. Sudhakar of Service centre and he confirmed me the same. The concerned Manager doubted the authenticity of the Croma Retail as the facts were suggesting that this is the case of re-selling of defective products. I again visited the service centre on 04.12.2013 as the problems in the handset were persisting.
Disappointed group of customers from Croma are getting United with some external support and campaigning against Croma in Social & News media. Pls support us.
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+91 22 6761 3600 [Support Office]
+91 72 0766 6000 [Helpline]
+91 40 6722 6870 [International Helpline]
Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
Tried reaching your number, however there is no response. We Kindly request you to share the alternate contact number so that we can reach you at the earliest.
Sincerely,
Team Croma