[Resolved]  Croma — Samsung AC

Address:600033
Website:samsung AC

Dear sir / Madam,

I have brought a AC of samsung invertor model from croma strore T Nager chennai .
From the time of i brought am facing problem in every three months . I have spend a lot on this, request to kindly take it up .
I wonder how can brand like samsung would produce such fault product and sell to customer with very high cost than normal AC, calling it digital invertor so on

Am getting poor response from samsung and no value for money . kindly register and take up my with samsung directly

Request to kindly do the needful
registerd model no :[protected]
Name; Moncy
AC model no : AR18HV5NBWKXNA

Regards
Moncy
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May 26, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
Complaint comments 

Comments

My refrigerator is not working properly i.e all the food which i stored in them is spoiled on the very next day . After purchasing the refrigerator i continuously facing the same problem again and again. The refrigerator is of SAMSUNG and it is in WARRANTY PERIOD.
Croma Customer Care's response, Apr 28, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.

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