[Resolved] Croma — Samsung refrigerator

Azharsaik

from Mumbai, Maharashtra

Address:	Nashik, Maharashtra, 422001
Website:	[email protected]

I Azharuddin Ansari have purchases the New Refrigerator of Samssung of Rs 24750/-, from Croma, Unit 1, 2, and 101, Colleger Road, befor 2 moths back.

I am following with the croma team and getting only assurances the name of the person Heramb, Manager, Contact - [protected]

The problem I am facing is EXCESS COOLING in the Refrigerator, and the freezer is not in use due such excess cooling the vegetables and fruits become through able.

The person came for the Refrigerator and shared the attached Customer Service Record Card,
where the date of Purchase is mentioned as 30th December 2014
Please let me know, if I have purchased the Freezer on 17/12/2016 then how come the date of 2014 comes.

Awaiting for the reply

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Aug 12, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

May 26, 2017

Updated by Azharsaik Please don't purchase any product from CROMA.
they are cheating with the Customer.
there is no service after sales

Jun 01, 2017

Updated by Azharsaik Not a single response from Samsung or Croma.
Its really a mental harassment to follow up again and again and they have only assurances

Verified Support

Apr 27, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.