[Resolved]  Croma — Samsung TAb

Address:

Vadodara, Gujarat, 390012

Manger

I am Ashok Shinde. My cell no is[protected]. I am a regular customer of Croma. I purchased many products such as, LCD TV, LED TV, Washing M/c, Cooking Oven, etc.
Recently I purchased a Sumsung Tablet few months back. This is under Warranty / Guarantee period.

During charging the Tab at the charging Pin the frame melted little and it stopped charging the Tab.

I reported to Croma and submitted the tab for repairing few days ago. Today I got a call from Croma and was told that I have to pay Rs. 10000/- . for repairing..

When the Tab is under guarantee why should I pay. It is a manufacturing defect of the instrument. In the past also there were many incidences of Samsung Cell for it battery burst and person died.

I got a call from your croma and told me to talk to Samsang Service centre, . When I purchased Tab from Croma and Guarantee / Warantee was probmised by Croma why should I talk to Samsung Service Centre..

I request you to kindly get my instrument replaced, or return me my payment.

If no action taken from your end then I will be compelled to go to the consumer Forum and so on..

ASHOK SHINDE
cell :[protected]