[Resolved] Croma — Sold a damaged tv and no response from customer care, toll free no or email for the last 1 month

Rajaravi

from Pune, Maharashtra

Address:	400067
Website:	www.croma.com/contact-us

The croma (tata’s venture) sales staff at charkop - kandivili west – mumbai, misguided me to purchase this lg tv by offering additional discounts on the tv. further to my doubts, the tv was old and it was kept on the display area.
Now i realize that this tv which was at the display and damaged due to poor handling by the croma staff, must have caused damage to the tv. they must have managed to do some temporary arrangement with minor repairs to dispose the tv to me
I realize that the croma staff intentionally sold this tv to get away from their loss and transferring it to me. i am left in deep trauma

Complaint no: bow 171016fs00072

+1 photos

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Jun 2, 2020

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.