[Resolved] Croma — sony alpha 68k faulty piece | |||
I recently bought a new sony alpha 68k from "croma woodys jayanagar 9th block". Its just been a few days since i got the product from the store. I got the dslr for photoshoots and thankfully i have not taken the sony alpha 68 to any shoots as the camera all of a sudden hangs while trying to focus and doesnt work unless i restart the camera. Even while buying the camera i had a very unpleasant experience with sales persons in the store. They chaeating people by giving us fake products. Please take this into consideration and lawfull actions against the same. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 27, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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 2 Comments | |||
Comments
Today I have purchased one plus 5 64gb mobile from croma Patel outlet, now I want to exchange the product and buy a 128 GB model, please explain the process to do the exchange
Reply
Croma Customer Care's response, Apr 27, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.
We received rejected piece of LG 255 ltr Refrigerator which is not working. Even technician from LG has not rectified. We are not at all happy dealing with croma. Please replace rejected piece
Croma Customer Care's response, Apr 27, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.
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