[Resolved] Croma — Tata chroma AC 1.5 ton chinese product sold by salesman saying Tata Bolata ac rebadged as chroma

Sameer G Gaikwad

from Pune, Maharashtra

Address:

400091

Salesman solid chroma 1.5 ton ac to me saying this product made by tata voltas. When product reached home i have foundation that chroma 1.5 ton ac is imported from china and marjeted by chroma.

I dont want chinese ac, please take back this cheated product and send me 1.5 ton pana soni or 1.5 ton vilas ac with college condenser. Revoke my amc of 3000 rs and adjust that about in new ac.

I will raise this issue to tata higher management. I am tata employee.

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Aug 7, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.