[Resolved] Croma — Vouchers false commitment by CROMA Staff | |
I am very disappointed with croma service and will be complaining after this on social media my BAD Experience with Croma and also with Consumer forum. In sept 2020, I purchased VIVO V19 phone from Croma Malad west, next to Dmart, palm court building. Service executive promised Gift card for Rs.1000/- cashback, however said currently do not have one, so let us get the gift card, and we shall call you to come and collect your voucher. Also after that I came again for purchase of one more Vivo phone, on that also, I was informed that you will get Rs.500 gift card and we shall call you got both vouchers together and we will give you. I agreed again. NOW its been more than 6 months, when I visited Croma, they are denying who commited what was commited, oh.. we do not have the vouchers now.. they again took my number and nothing happened. CROMA IS A BRAND, BUT I HAD NEVER EXPERIENCED SUCH BAD SERVICE, NOT ONCE BUT TWICE, SUCH POOR AND FALSE COMMITMENTS.. DEFINETELY PEOPLE SHOULD KNOW ABOUT THIS AND SHOULD STOP BUYING PRODUCTS FROM CROMA. I WILL MAKE SURE TO SPREAD THIS EXPERIENCE ALL OVER FACEBOOK TWITTER AND OTHER SOCIAL MEDIA PLATFORMS. My contact number is: [protected] Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 26, 2021 Croma Customer Care's response Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
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