[Resolved] Croma — washing machine 7.8 kg

[email protected]

Address:	Faridabad, Haryana, 121010
Website:	against croma

I have bought a washing machine 1 year back and the dryer has not working for last 15 days. I have lodge the complaint and the engineer has visited at once at home, he said the motor is damaged so the dryer is not working, so when the new motor will come at our service center we will replace but now 10 days completed now there is no response from croma, we have given the call to their customer care 2, 3 times but not receive any positive respnose.

Please support us to resolve the issue

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Aug 12, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Jan 25, 2018

Updated by [email protected] Croma — washing machine 7.8 kg

1 Review
Sa [protected]@gmail.com on Jan 25, 2018 Mark as Resolved

I have bought a washing machine 1 year back and the dryer has not working for last 15 days . I have lodge the complaint and the engineer has visited at once at home, he said the motor is damaged so the dryer is not working, so when the new motor will come at our service center we will replace but now 10 days completed now there is no response from croma, we have given the call to their customer care 2, 3 times but not receive any positive respnose.

please support us to resolve the issue

Verified Support

Apr 27, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.

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Comments

Nithiya Nandakumar

from Kayankulam, Kerala

Hi,

My gift card is expired since it's past 1 year.It has an amount of Rs.500 which I didn't use yet.Kindly let me know the procedure to renew it.I can add extra of 500 rs.

Croma Customer Care's response, Apr 27, 2020

Verified Support

Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.