[Resolved]  Croma — whirlpool front load 8 kg

Address:560100
Website:Croma

I puchased whirlpool machine from croma last week and they told technician will come for demo. He came and told he check the machine and he told he coem back in after 30 min as this guy from whirlpool but still this was responsibility of croma team to provide proper support.

The worst part is while i call in support line to raise a concern i did not get proper support.
She old she raise a complaint srd[protected] and i asked to i want to talk with senior manager or tl if any one there because i am wasting too much time from the morning. She told they will call you after 2 hours i told i need immediate support thats why i called here. She told this is our process which is not acceptable. This is not help the customer but just making fool to customer. Not at happy with croma service i will never suggest to anyone go for croma better go for direct center of lg or other you will get faster service. My number is [protected]
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Nov 19, 2018
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2018
Croma Customer Care's response
Dear Ashish,

We are sorry for an unpleasant experience. We have highlighted your concern to the concerned department so that the necessary actions are taken. Request your patience in the interim.

Croma, Making Every Day Brighter
Verified Support
Oct 16, 2018
Croma Customer Care's response
Dear Ashish,

We hope your issue has been resolved now. Please feel free to contact us in case you need any further assistance.

Croma, Making Every Day Brighter
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