[Resolved]  Croma — Your offer was not provided while billing

I visited yr croma store of sarat bose road kolkata, for purchasing of samsung mobile A31. The person who attended us has told me about yr offer of 10% cash back on ICICI CREDIT CARD. As we have accepted yr above offer while purchasing the above mobile. When I have given my ICICI CREDIT CARD for payment, the person who attended us is not able to make sale invoice as per yr offer of 10% cash back. Disgusting...After spending an hour at yr store for purchasing mobile and lastly he told me that offer is not acceptable
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Aug 6, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
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Hello, we regret to hear about your unpleasant experience, we will definitely convey your feedback to concerned team. We request you to kindly reach out to us via email at [protected]@croma.com in case you need further support.
Hello, we regret to hear about your unpleasant experience, we will definitely convey your feedback to concerned team. We request you to kindly reach out to us via email at [protected]@croma.com in case you need further support.

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